Business Messenger
13 Documentation
Facebook Channel Setup for BM Account
Last Updated: 4 de December de 20251. Introduction In order to use the Facebook channel in the Business Messenger app, for sending messages to contacts, it is necessary to configure the Facebook channel.The Facebook channel in the Business Messenger app is based on using the Facebook Pages. Note: Before you start the channel settings for the BM account, be sure that...
Instagram Channel Setup for BM Account
Last Updated: 4 de December de 20251. Introduction In order to use the Instagram channel in the Business Messenger app, it is necessary to configure the Instagram channel.The Instagram channel in the Business Messenger app is based on using the Instagram channel that are connected to Facebook Page. Note: Before you start the channel settings for the BM account, be sure...
RCS Channel Setup for BM Account
Last Updated: 4 de December de 20251. Introduction In order to set up the RCS channel, every Business Messenger app Instance Owner has to be previously registered as a partner with RCS for Business. After registration with RCS for Business, for every Business Messenger Account an Agent has to be created in the RCS Developer Console. Every customer, having their own...
Viber Channel
Last Updated: 4 de December de 20251. Introduction In order to use the Viber channel in the Business Messenger app, for sending messages to contacts, it is necessary to configure the Viber channel. The Viber channel in the Business Messenger app is based on using the Viber app bot.Viber app is an online messaging app.A Viber Bot is a program that...
Telegram Channel
Last Updated: 4 de December de 20251. Introduction In order to use the Telegram channel in the Business Messenger app, for sending messages to contacts, it is necessary to configure the Telegram channel. The Business Messenger app Telegram channel is based on using the Telegram app bot.Telegram app is an online messaging app. A Telegram Bot is a program that behaves...
Webpush – SDK
Last Updated: 4 de December de 2025Supports the following browsers caniuse.com/push-api. PrerequisitesTo proceed with the integration of HPRO Web Push SDK to your HTTPS website you must meet the following conditions: To use our Webpush, your site needs to have SSL certificate or you can use localhost domain during development. 1. Introduction Webpush SDK is a javascript library that provides subscription mechanism for Webpush notifications...
UI Integration
Last Updated: 10 de October de 20251. Introduction SMS.es apps can show data from external APIs (Client API). All integration points are to be pre-configured in the local integration storage and considered static meta/configuration data. The only data Client API needs to provide dynamically is actual raw JSON data for UI components. Each time a front-end app makes a request to...
SMS – SDK
Last Updated: 4 de December de 2025Prerequisites To proceed with the integration of SMS Form SDK to your HTTPS web site you must meet the following conditions: 1. Introduction SMS Form SDK is a javascript library that provides a subscription mechanism for SMS messages for your website. After a visitor subscribes you will be able to send him SMS messages using...
WhatsApp Channel
Last Updated: 10 de October de 20251. Introduction The Business Messenger app WhatsApp channel setup is entirely managed at the Business Messenger app account level, with no configurations required at the instance level. As the Business Messenger app Account Owner you will need the following details to start setting up the WhatsApp channel: WA Business Account ID – the ID of your...
WhatsApp Message Templates
Last Updated: 9 de October de 20251. Introduction WhatsApp message templates are predefined message formats that businesses can use to communicate with their customers over WhatsApp. WhatsApp offers several types of templates within the WhatsApp Business API to support various business needs. Template have a structured format and can include text, images, headers, footers, and interactive buttons. Also it can include...
Contact Manager API
Last Updated: 9 de October de 20251. Introduction The Business Messenger Contact Manager API is a standard REST HTTP API with JSON payload. It can be used to store customer subscription information, create messaging lists etc. The Business Messenger API authorization is implemented as the industry-standard OAuth 2.0 protocol. For more information, please refer to the OAuth2 Authentication Guidelines page. 1.1 API Call...
Campaign API v1.0.0
Last Updated: 9 de October de 20251. Introduction 1.1 Overview Business Messenger (BM) Campaign API is a standard REST HTTP API with JSON payload. It can be used to programmatically manage BM campaign data. BM API authorization is implemented as the industry-standard OAuth2 protocol. Here you can download the Campaign API Swagger file for use in your development project. The subject domain of...
Conversation API
Last Updated: 9 de October de 20251. Introduction Bot integration is an optional feature and it can be defined via billing subscription plan. With this feature the automatic responses to the messages received in the Easy Dialog app, can be generated with Botpress, some Custom third-party API or OpenAI-compatible chat completion API. So, when someone sends a message to the Easy...